URGENT INFORMATION | Coronavirus (Covid-19)

On Thursday 12 March, Slovenia declared an epidemic due to an increase in coronavirus infections. To this end, the government has taken a number of preventive measures to contain the spread of infections.


For greater transparency, we gathered all the necessary information that could be useful for all those who are currently in Kranj or Slovenia. This information will be, if needed, continuously updated.


Updated: March 16, 2020


General info

  • Foreign citizens who are unable to travel to their country of origin due to the current situation are advised to contact the nearest diplomatic mission/representation of their country.
  • See reccomendation for travelers here.
  • To prevent the spread of infection, each of us can do our best by staying at home and leaving the house only in exceptional cases.
  • Citizens of the Republic of Slovenia should contact their general practitioner or emergency doctor if they have signs of coronavirus. Do not enter a health facility unannounced! Your general practitioner will decide whether a test for the corona virus will be carried out and they will also refer you to the location where the test will take place.


Public life

  • Only essential services remain open such as grocery stores, pharmacies, petrol stations, banks, post offices, delivery services, transport and kiosks as well as other public safety and health services.
  • All accommodation and catering services, wellness, sports and leisure services, cinemas, cultural institutions, hairdressers, beauticians, pedicure and gaming providers are closed until further notice.
  • Kranjska hiša with its tourist information centre is also closed. All public tours, visits and events organized by the Kranj Tourism and Culture Board have been cancelled.

For any questions and support in connection with tourist information in Kranj, we are available by email at info@visitkranj.si and phone +386 4 23 80 450. Our employees will continue working as before.

Public transport

  • All public transport was suspended until further notice. Taxi transports are permitted if the driver, before boarding new passengers, makes sure that the parts of the vehicle that have been in regular physical contact with the previous passengers are properly disinfected.
  • Until further notice, no parking fees will be charged on parking spaces that belong to or are managed by the municipality of Kranj. The barriers in front of the parking lots will remain open.
  • Kranj's public bicycle system KRsKOLESOM is not operating until further notice.
  • Emergency vehicles and other necessary public sector services are exempt from this ban.


Airport Brnik

  • Government bans air transport in the Republic of Slovenia (as of Tuesday, 17 March 2020)


State border

  • On the border between Italy and Slovenia, 6 border crossings remain open: Rateče, Robič, Vrtojba, Fernetiči, Škofije and Krvavi potok. Other road links to Italy are closed.
  • Persons who are not Slovenian citizens or who have no permanent or temporary residence in the Republic of Slovenia are allowed to enter the country if they have a health certificate that is not older than three days and testifies that they are not infected with Covid-19. If there is no such certificate, entry is only granted if the person has a body temperature of less than 37.5°C and there are no clear signs of an upper respiratory tract infection.
  • At the border with Italy, there is a restriction on freight traffic when entering Slovenia for freight vehicles whose final destination is not in Slovenia. The restriction does not apply to the transportation of mail, medication, protective equipment, medical supplies, and humanitarian aid.
  • The border with Hungary is closed to all vehicles from Italy. Only the border crossings Pince and Dolga Vas are open.
  • Crossing the Croatian border is not prohibited for Slovenian citizens, with the exception of people from the Bela Krajina region, and freight transport is also possible.
  • Passengers from the Bela Krajina area can only enter Croatia if the prescribed 14-day quarantine has been observed.


Emergancy numbers

  • For any questions and support in connection with tourist information in Kranj, we are available at +386 4 23 80 450.
  • Slovenian Tourist Board: contact for urgent business only on weekdays from 9 am to 1 pm on +386 1 589 8550 and +386 51 370 014.
  • A Coronavirus Call Center has been set up to provide you with all the reliable information. The free phone number 080 14 04 is available every day between 8am and 8pm.
  • For additional information, instructions and explanations, you can also consult the experts of the National Institute for Public Health on +386 31 646 617 and +386 31 619 118, daily between 9am and 5pm.


Follow the latest information in the municipality of Kranj and in Slovenia at:


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